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Frequently Asked Questions

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General

SnapSale is an AI-powered platform for virtual staging of real estate photos. We help real estate agents transform empty or dated spaces into attractively furnished homes, helping properties sell faster and at better prices.

  1. Upload a photo of an empty or dated space
  2. Choose an interior style (modern, Scandinavian, classic, etc.)
  3. Our AI generates a professionally virtually staged image within minutes
  4. Download and use the photo in your sales materials

You can upload photos of living rooms, bedrooms, kitchens, dining rooms, and other living spaces. You'll get the best results with: - Empty spaces or spaces with minimal furniture - Good lighting - Straight angles (not photographed too obliquely) - Resolution of at least 1024x1024 pixels

On average, your virtually staged photos are ready within 2-5 minutes. This may take slightly longer during peak hours.

Subscriptions & Pricing

We have four types of subscriptions that can be taken monthly or annually. You can find an overview of all subscriptions and prices on our pricing page. You can also subscribe directly there.

Yes, you can cancel your subscription at any time. You will retain access until the end of your paid period.

No, your monthly quota resets every month. Unused photos expire.

No! You don't need a credit card for the Free subscription. You can start immediately after registration.

We accept all common payment methods via Mollie: iDEAL, credit card, PayPal, Bancontact, and more.

SnapSale is available in all EU countries, the United Kingdom, Switzerland, Norway, Iceland, the United States, Canada, and countries in Central and South America. If your country is not listed at checkout, please contact [email protected] - we regularly expand to new regions.

VAT is automatically calculated based on your country. EU customers with a valid VAT number can enter it at checkout. For customers outside the EU, VAT often does not apply.

Technical

We support JPEG, PNG, WEBP, and AVIF files.

You can upload files up to 25MB per photo.

Yes! All results are automatically upscaled to high resolution with Real-ESRGAN technology for professional quality.

Yes, you have full commercial rights to all generated photos. You can use them in sales materials, websites, social media, etc.

Photos are temporarily stored for processing and are automatically deleted after 7 days.

Agency & Collaboration

Yes, from the Medium subscription (5 users) and Large subscription (10 users), you can invite colleagues.

Go to the Agency page in your dashboard and enter your colleague's email address. They will receive an invitation by email.

Yes, all users within one agency share the monthly photo quota.

Yes, this is possible from the Large subscription. Upload your own logo as a watermark.

Support & Contact

Send us an email at [email protected] and we'll be happy to help!

Yes, check out our video tutorials on our website or YouTube channel.

Yes, for Large subscriptions, we offer free onboarding training. Contact us at [email protected].

Any more questions?

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Last updated: 27-11-2025